Franchise Free

Written by gavin123 on . Posted in Uncategorized

Broken-chain-link-psd53337

We know that many customers think were a large nationwide business or even a franchise, maybe its our branding, maybe its the way we approach business or maybe its the success we’ve enjoyed thus far?

Ovenpig is growing and growing fast, but were still the family run business that started out just under 6 years ago. Having built the name and business from scratch were quite flattered by the impression we give to others, but understand that customers still like to use smaller, local businesses.

Well, we are still just that.

Our plan when we first started out was to grow and provide employment possibilities, in the last 12-18 months we have started to see that plan become reality.

With Brinley & Shirley James joining the team in February 2015 and Thomas Dunkley joining early this year the team is starting to grow, we have one more position lined up to be filled, with a keen and eager gentleman ready in the wings for September this year and further plans for an office telesales position towards Christmas 2016.

Owning the business and not being a franchise currently gives us a lot more flexibility and freedom in how we run the business, as we don’t have anyone setting our prices for us & we are free to market as we please, all this helps keep our prices low, enables us to bespoke your service to meet your needs and gives our customers the knowledge that if ever you should need to speak with us, your speaking with people who care deeply about the business.

Now were not saying that franchising is a bad idea, we have already surpassed the level where we could offer franchises to the rest of the country, we just haven’t travelled down that road, but were not ruling it out for the future.

Customers in Gloucestershire, Monmouthshire and Herefordshire will always be serviced by the original and best oven cleaning team around.

We owe a huge amount of our success so far to our customers, yes its up to us to promote the business and do an expert job, but without our happy customers spreading the word, recommending us to friends and family, Ovenpig would not have become so established so quick, so to you all, I doff my hat, thank you very very much.

Improved website

Written by gavin123 on . Posted in Uncategorized

new-and-improved

After much tinkering with the website its nearing completion, let us know what you think? We’ve made many improvements helping to navigate around the site with ease, added information about our Eco Friendly credentials and included a full price list (a rare thing on oven cleaners websites), our price list is as you see it, no hidden extras, no postcode pricing and we’ve now added card payments as an option for our customers along with a FREEPHONE booking line.

The website works on all devices and our telephone numbers on the site are now automated clickable links, to call us from mobile devices, simply tap the telephone number.

Anything you would like to see on the site, maybe you’ve got a suggestion to help us improve it further? Feel free to tell us, were all ears!

We now accept card payments

Written by gavin123 on . Posted in Uncategorized

We now accept card payments

Great news for our customers! We now accept card payments for your professional deep clean service, we’ve invested a lot of time recently scouring the web for the best portable chip and pin card readers to make paying for your service as quick and easy as possible.

Providing we have a 3G or 4G signal at your premises we can now process your payment and send you an immediate receipt as soon as we have completed the job.

The device is handed to you to check the amount and enter your card and pin number securely and safely, none of your details other than your email address (for invoicing) are stored and you can be safe in the knowledge that your payment has been made without us touching the terminal.

If we don’t have sufficient mobile internet signal at your address, we can also (with your permission) temporarily borrow your home wifi signal to process your payment, if you think you live in a mobile signal black spot, please note your wifi passcode for us to use, we will then delete it once payment has been processed.

Alternatively you can pay via cash, unfortunately we no longer accept cheques as a form of payment.

Credit & Debit cards transactions – £1 fee applies

One new central Booking line call FREE from any device

Written by gavin123 on . Posted in Uncategorized

our 0800 number free from mobile phones

Call us today on our new Freephone booking line 0800 779 7751, we now pay the call charges to make things as quick, easy and affordable for our customers as possible, 0800 numbers are now free to call from Landlines & Mobiles.

Ovenpig is a local business, 100% Franchise free with local operatives based within a 25 mile radius of our base and expanding rapidly, were not a corporate chain with a national call centre, our operatives are fully insured, CRB checked for your peace of mind & given extensive training over a number of months.

Heres what money saving expert says about 0800 numbers if your not sure about call charges:

http://www.moneysavingexpert.com/news/phones/2015/06/0800-numbers-now-free-to-call-from-mobiles

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